"Thank you for the thoughtfulness and kindness that are such a part of you.
You helped us put the puzzle pieces perfectly guiding us through a rather complicated purchase.
We could'nt have done it without your assistance and follow up of every step during the process."
— Sharyl & Mike, San Rafael
"Phillipa was a dream to work with. I was “that client” who couldn’t make up their mind on where to buy. She was patient and kind during the entire process and showed me listings that fit my criteria in each location. When I finally decided where I wanted to live, she found me exactly what I had wanted. I would highly recommend Phillipa. She is the best and would love to work with her again."
— Elizabeth, Santa Rosa
“You made searching for a house an approachable thing. I was scared to do it, I felt alone and outmatched because I didn't know much about how it worked. But luckily I found you.”
— MM, Mendocino
"Anne and I want to thank you for your "above & beyond" service during the recent sale of our 7 Cove Road Place, Belvedere home. You began by giving us a realistic suggested listing price and then arranged our furnishings for an optimum showing of the property. Photos were taken and displayed on an attractive fact sheet for brokers and buyers. You arranged for the inspections and reports.
The result of this preparation: two offers, both over the suggested asking price and the one we selected was all-cash, no contingencies and an early closing. You made the chore of signing all the required documents relatively painless and arranged the final closing and the transfer of the funds to our account. Thanks again for your diligence, courtesy and all-round professionalism. Please feel free to use us at any time as a reference."
— Anne and Herb B., Belvedere
"I have been in the real estate business for over 20 years. So I can say with some experience, Phillipa is exceptional. She quickly understood what I wanted. At times I thought she was psychic in her ability to short list what she showed me. Thanks, Phillipa."
— Michael M., Novato
"Phillipa represented us in the purchase of our home in Greenbrae. We placed 6 offers in Greenbrae and Larkspur with her. Phillipa worked tirelessly to show us to show us homes that met our very specific criteria before they came on the MLS, thereby giving us the opportunity to make a pre-emptive offer. I greatly appreciated Phillipa's integrity, patience and incredible professionalism. Her extensive experience in Marin real estate was always very evident and she always steered us in the right direction. We have two young children and Phillipa catered to our needs and schedule. I loved working with Phillipa and would highly recommend her."
— Jennifer K., Greenbrae
"I am writing in praise of one of your agents, Phillipa Criswell. I have moved numerous times, many of which involved the buying and selling of homes. Ms. Criswell is the most professional, thoughtful and thorough agent I have worked with. She gave me excellent advice from beginning to end. She was "hands on" through the entire process, resulting in a quick sale for full asking price with back up offers.
She began by holding a realtors open house in order to assess price. She offered preparation advice and resources which proved to be perfect. She came by when work was being done so that she could learn more in order to offer her best services to future clients. She gave me a list of home stagers and arranged interviews, which she was present at as well. She took me to see a home staged by one of them so I could feel confident in making the best decision for my home. She hired an exceptional photographer whose pictures attracted more than sixty people to the first public open house. We were able to price the house just right as well as show it at it very best.
Following our move, Phillipa kindly took full responsibility for our home, making certain the grounds were kept up, the house was secure and attractive at all times. She tirelessly and cheerfully worked long hours, far beyond what most would do. She met with various trades people the buyers wished to bring to the property, as well as answering their many and, often unreasonable, questions and demands. She demonstrated enormous strength and grace under pressure, asking for advice when needed and always thinking before responding to a difficult situation. I trusted her judgment completely and felt rewarded in the end.
In my experience, Phillipa Criswell is the best agent in Marin and you are fortunate to have her working for your office. Thorough, smart, excellent judgment and a lovely demeanor describe her perfectly."
— Susan H.G., Mill Valley
"Phillipa handled the sale of our house in Larkspur under very difficult and complex circumstances. Throughout a very challenging time for selling real estate, she maintained her integrity, composure and sense of humor. We have the highest respect for her ability and the service she provided, and will use her again when that time arrives."
— Craig C., Larkspur
"We started working with Phillipa Criswell 6 months prior to moving to the Bay Area. We would meet with her in San Francisco on the weekends and look at various properties for sale. She would wait patiently for us to arrive even after long traffic jams that tied up the Interstate 80 corridor. We continued to work with her after we decided to initially rent a place in Sausalito.
Phillipa would still meet with us on weekends and show us properties in the city and Marin County as we still hadn't made up our minds about which part of the Bay to purchase a home. She continued to patiently show us homes for the next 2 years. We could not decide which side of the Golden Gate we were going to live.
Phillipa provided us with great insight into how the housing market worked in the Bay Area as she continued to show us more homes and writing up several different bids. She was incredibly helpful in helping us understand the bidding process in the low-inventory buyer's market in Marin County. Despite many challenges we have encountered along this unpredictable journey, she helped us secure our dream home in Mill Valley.
I still remember her little catch phrase which she used during times of uncertainty "Buying a house in Marin County is not for the faint of heart". Her incredibly vast knowledge of the real estate market, sense of humor, dedication to her work, integrity, patience and understanding is what helped us find the exact home that we had been looking for. She also helped another friend of our find his dream home in the city of San Francisco. She is truly the most amazing Real Estate Agent that is out there."
— Ayse & Bob M., Mill Valley
"I add my “Amen” to the enthusiastic reviews Phillipa Criswell has received for her service as a realtor. I made a difficult decision: to “downsize” – sell my current hillside home with steep steps and 2nd floor office and sleeping space, sort through the archives and treasures collected over many decades of living in Asia, and move to a smaller place more suited to my current needs. Finding the proper realtor was a no brainer. Phillipa had been my next door neighbor for a number of years, had become a good friend as well as good neighbor, and impressed me by the information about Marin County real estate which she shared regularly. Her efficiency and thoughtfulness as a realtor exceeded my expectations. She guided me through the many chores to be accomplished to make my property as appealing as possible and also supported me in my quest for a more senior-friendly home in our same community. Knowing I was anxious to get the job done, she put me on a fast track to be prepared for public showing, priced the property for quick sale and within a week we had offers and a contract for sale over our asking price. Three weeks after moving out, I was settled in my new home, she has been a joy to work with and her professional skills are awesome."
— Nancy F., Tiburon
"Phillipa worked a miracle. My husband and I had been thinking about trading home and garden maintenance for apartment living for some time but had made no progress – we couldn’t find the right apartment and “what if the house didn’t sell?”. When I asked Phillipa if she could help us in April 2013, she accomplished the entire process in less than two months! With her knowledge of Marin, we found our dream apartment. That meant we needed to sell the house quickly to limit the time spent paying both rent and mortgage. Phillipa put together one of the most impressive, strategically tailored marketing programs I’ve seen, and priced the property absolutely right. Five days after the broker’s open, we had four great offers, all above the asking price. A month later, we’d closed. And all along the way, she was unfailingly responsive and there for us at every inspection and negotiation, keeping the process on track and stress-free for us. We couldn’t be happier (and I’m a former real estate agent)."
— Sterling and Gail H., San Rafael
"We met Phillipa several years ago in Marin when we had just moved here and were unaware about the intricacies of the Bay Area real estate market and did not quite know what we wanted nor where we wanted to live. Phillipa proved to be exceptionally patient with us and guided us through multiple towns in Marin County (as well as San Francisco). She was quick to understand our needs and likes and showed us properties that catered to our needs. She went above and beyond and even attended planning department visits with us to check on permits and land lines etc.
With her help, we made multiple offers and she showed the same care with each and every one of them. She personally spent multiple hours during our home inspection process and happily and meticulously managed paperwork across the world during escrow when we had to travel. Now that we are happily settled into our new home, which she helped find, we sure hope we are here to stay, but when the time comes to sell our home and move, we will look no further. Not only is Phillipa an outstanding agent, but she is also one of the most compassionate and responsible people we have known. She has become a great friend to us and we will definitely recommend her to our friends who might be house shopping in Marin."
— Sevgi & Freddie S., MIll Valley
"Phillipa has helped me find a home twice. This time was the most challenging. There has been very little inventory in the area we wanted to live. After a month of looking we widened out search and Phillip worked with us, wherever we wanted to look. She was very responsive, never were we left waiting for a reply to inquiries. In the end, she found our dream home, right in the area where we wanted to live. She was very helpful when faced with difficult sellers or seller's agents. She was resourceful when we needed specialists to assess an issue with a property. Months after closing she is still following up making sure everything is in order. I have also recommended her to friends, who share our enthusiasm for Phillipa."
— Mike M., Novato
"Phillipa Criswell was outstanding in helping us sell our home. She priced it well and we even got bids over asking. She made sure the buyer was able to buy the home. And then she found me an apartment to live in.....no easy job as I have a dog. I would give her top ratings in all ways."
— Pat I., San Rafael
"Phillipa helped us find, and close, on a wonderful home in Marin in a very difficult market for buyers. She clearly has great knowledge of the market and the neighborhoods in Marin. What was particularly helpful was her understanding of what we were looking for, and her diligence in finding properties for us to consider as soon as they came on the market. Phillipa is incredibly responsive, and found ways to answer our questions quickly and informatively. This was very important for us, as we were under time constraints to purchase a property. We recommend Phillipa very highly indeed."
— Paul S., Kentfield
"Phillipa was fantastic to work with when purchasing our most recent home. Her extensive knowledge of Marin, helped us identify the neighborhood and home we wanted within just a few weeks. She listened carefully and was sensitive to our list of needs and wants. Throughout the entire process, she was accessible and professional in her approach: from research, to negotiation, to closing. We could not have done this without her diligent and astute guidance. We LOVE our new home!"
— Aileen B., San Rafael
"We found Phillipa to be most professional, knowledgeable and conscientious. She responded immediately to all our questions and concerns. Phillipa patiently worked with us until we found the perfect property and guided us competently through all the sale processes. She has a friendly and caring attitude and was a joy to work with."
— Jack & June C., Tiburon
"Phillipa stayed on top of a very active search and a complicated purchase. She consistently provided great attention to detail, positive work with collaterals and near immediate response time to any questions or concerns we had. She maintained this throughout the 3+ months we were in the search, find and purchase of the buying process."
— Ernie S. , Santa Rosa
"Phillipa was a fantastic broker to work with. She has a deep understanding of the local market and was able to effortlessly guide us through our negotiations. She is very organized and responsive. We would be very happy to recommend her and hope to work with her again in the future."
— Scott H. , Tiburon
"Phillipa is a true professional, conscientious, courteous, prompt, extremely honest, and highly knowledgeable, placing the needs of her client before all else. Phillipa paid attention to every detail, reviewing documents with thorough diligence, attune to every nuance and potential pitfall. In spite of the level of her serious intent, she was nevertheless fun and easy to be around. I was also impressed with her vast contacts of excellent professional inspection services and contractors. Choose Phillipa. She is the very best."
— Gail & Chuan , Tiburon
"Selling a home is complicated, especially when you’re finishing up a major remodel and closing countless loose ends. Phillipa was amazing at keeping it all together during the process. And as far as being responsive all we had to do was to hit send and count to ten and there was her response. Highly recommended."
— Jeffrey Z., Tiburon
"This was the second real estate transaction Phillipa has managed for us. The prior was the purchase of our current residence approximately eighteen months ago. Although our first transaction went very well, this current transaction was a sale, not a purchase, so I met with other realtors prior to listing with Phillipa. Phillipa presented a precise plan, with clear objectives and time lines, so we chose to list the sale with her. The process was flawless, everything went as predicted, and our house sold for more than the listed price. If you like to be kept informed, and feel confident that your realtor is paying attention to your transaction, you will like working with Phillipa. Her attention to detail, follow through and pleasant demeanor make it a pleasure working with her."
— Ernie S., Novato
"I've worked with Phillipa Criswell on several occasions and have always found her to be very responsive and tuned in to what my wishes were. Even though I chose to live in an area outside Phillipa's range of expertise, I did want to continue to work with her. She made every effort possible to make up for lack of knowledge of the area. I would certainly recommend Phillipa Criswell - she's dedicated to her profession and very detail oriented."
— Margot H., Sonoma